Autobytel
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Research and Information - Help Me Choose a Vehicle New Cars Used Cars Safety Comparison Selling Tips Finance Tips Ownership Tips Autobytel.com For Her
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Autobytel.com is the acknowledged leader in online automotive commerce. Whether buying or selling a vehicle, shopping for insurance or virtually any auto-related product, Autobytel.com offers a comprehensive and positive consumer experience.
When Autobytel.com invented online automotive purchasing in 1995, it revolutionized the way vehicles are bought and sold. Autobytel.com created an information-rich, no-haggle, no-hassle buying experience for the consumer and the most cost-efficient, volume-enhancing sales system devised for the automotive industry.
Since Autobytel.com's launch in March 1995, the company has remained the leading new and used online car-buying and ownership program. Autobytel.com has over seven million registered customers and, in 1999 alone, generated over $13 billion in car sales through and by its Accredited Dealer Network. In February 2000, Autobytel.com acquired CarSmart.com, bringing its paying network of dealers to over 5,000. Unique visitors to both sites totaled nearly 5.7 million during Q3 2000.
Third-party researchers have consistently ranked Autobytel.com number one with both consumers and dealers. Autobytel.com has the #1 brand in automotive e-commerce and is the 7th largest generator of automotive sales in the U.S., behind GM, Ford, DaimlerChrysler, Toyota, Honda and Nissan. In March 2000, J.D. Power and Associates ranked Autobytel.com #1 in Dealer Satisfaction with Online Buying Services for the third year in a row.1
Autobytel.com has succeeded by giving consumers the advantages they seek with respect to price, process and information. Evidence of this success is reflected in the results of the J.D. Power and Associates 2000 New Autoshopper.com Study (SM) that cited Autobytel.com the most popular auto-buying site among consumers.2 Further proof is found in the academic study conducted by Yale and Berkeley researchers that reveals consumers save on the price of a vehicle when purchased through Autobytel.com.3 By offering products and services throughout the lifecycle of the purchase, Autobytel.com extends that advantage to include new and pre-owned vehicle buying, financing and leasing, insurance, service and maintenance, and extended service agreements.
Propelled by a philosophy that its business should be engineered from the customer backwards, Autobytel.com continues to drive consumer-focused industry innovations, including MyGarage, a personalized vehicle asset manager. Autobytel.com's industry-leading infrastructure, technology, content and unsurpassed experience in the online automotive market allows the company to quickly adapt its services to individual consumer needs and to develop a wide range of choices on how consumers purchase and take delivery of their vehicles.
Autobytel.com's international reach now spans four continents with branded websites and partners around the world, making it the leader in international online automotive sales. Services are currently available coast-to-coast in the U.S. as well as in Canada (www.autobytel.ca), the United Kingdom (www.autobytel.co.uk), Sweden (www.autobytel.se), Japan (www.autobytel-japan.com) and Australia (www.autobytel.co.au).
Autobytel.Europe was established in January 2000 to focus solely on the expansion of the Autobytel.com franchise in the European Union and plans to launch in the Netherlands, Spain, France, and Germany in 2001.
Strategic investors include GE Capital Services, MediaOne Interactive Services, Inc. Inchcape Motors International plc., e-LaSer (a subsidiary of LaSER-Lafayette Services), ITOCHU Corporation, Orient Corporation, Trans Cosmos, Inc., Intec, Inc., Recruit Co., Ltd., e-solutions, Inc., St.George Bank Limited, Trading Post, Astre Automotive, RACV (Royal Automobile Club of Victoria), Fortis Insurance, and Strathfield E-Ventures.
In March 1999, Autobytel.com completed an initial public offering of its common stock. In February 2000, Autobytel.com acquired CarSmart.com, a leading online car buying service located in San Ramon, California.
Autobytel.com and its wholly owned subsidiaries currently have approximately 284 employees. Corporate headquarters are located in Irvine, California.
Services Autobytel.com empowers consumers to buy, lease, finance and insure new and pre-owned vehicles at a low cost. Consumers can also sell their used vehicles, conduct research and manage their automotive needs in a personalized environment. By reducing a dealership's overhead costs for both personnel and marketing, Autobytel.com creates savings that can be passed on to the consumer.
Autobytel.com's unprecedented success in online car selling-both for consumers and dealers-encouraged the company to adapt its business model to the sales of other automotive related services, such as financing, insurance and maintenance and service. The company has established relationships with leading providers of leasing, financing, automotive insurance, mechanical breakdown insurance and warranties which consumers can access at the Autobytel.com website. Personalization features enable vehicle maintenance tracking and optimize the research process by acting as a shopping cart for consumers to easily manage their automotive research. Additionally, Autobytel.com offers resale options through the Autobytel.com Classifieds.
Autobytel.com recognizes that its Accredited Dealer Network is key to fulfilling many of its services for the consumer and works diligently with dealerships to effect change in the traditional sales model. To ensure a high quality experience for the information-empowered Internet consumer, Autobytel.com pre-qualifies its Accredited Dealers and provides them with localized support and extensive training.
Autobytel.com's Customer Service WOW proactively solves customer service issues, enhancing the Autobytel.com experience for both its customers-Autobytel.com Accredited Dealers and automotive vehicle buyers. In March 2000, Autobytel.com was named one of the Feedback Fifty, a listing of the top fifty customer service companies-both on and offline-by Feedback Direct Inc.
New Vehicle Purchasing through its network of over 5,000 dealers and via Autobytel Direct.
Pre-Owned Vehicle Purchasing through the Autobytel.com Certified Pre-Owned CyberStore™.
Financing Center for comparative financing and leasing quotes from multiple lenders.
Auto Insurance providing one-stop shop comparative service with real-time quotes from MetLife ® Auto & Home Insurance, The Hartford, GE Auto Insurance, Esurance, eCoverage and Avomark.com, Instant Auto, eKemper, Tri-State, Electric Insurance and more.
Warranties, new and used car warranty products through 1Source Warranty.
Aftermarket products through Autobytel.com Accredited Dealers and nationally recognized manufacturers.
Wholesale.autobytel.com, a business-to-business auction designed to facilitate wholesale car buying and selling for dealers and remarketers.
Autobytel.com For Her provides an engaging and empowering automotive experience for women.
MyGarage, an area of the site designed to help consumers manage their vehicle's service and maintenance.
